A message from Immersive van Gogh re: COVID Safety (Updated: October 9th, 2020 | 8:00pm EST)
Safety is our top priority at Immersive van Gogh, as we continue to follow the advice of public health agencies and government officials. The latest restrictions announced by the Province of Ontario on Oct 9, 2020 does not include or require Immersive Van Gogh to stop its operations. We are currently open and will continue to work diligently to uphold high standards to protect the safety of our staff and patrons. To-date, Toronto Public Health has zero reported cases associated with the Immersive van Gogh exhibition since we opened on July 1, 2020.
To ensure your safety, our walk-in exhibition will continue to operate with enhanced safety measures including:
Additional sanitizer stations, increased cleaning schedules, and protocols such as mandatory mask policy, temperature checks, and contact tracing will continue to be diligently enforced
Even with these high standards of safety, we understand some patrons may wish to delay attendance at the exhibition. The exhibition has been extended through to Jan 3 2021; all patrons who have purchased prior to the 10th of October may change the date of their tickets with no charge by completing the change of date request form: https://vangoghexhibit.ca/reschedule/
Also please note that Gogh by Car, our Drive-In exhibit will continue to operate and has been extended by a further two weeks. Walk-in patrons who purchased prior to the 10th of October can upgrade to the Drive-In show free of charge by contacting ticketing@vangoghexhibit.ca. This is a limited time offer.
We value your patronage and share in the collective effort to get through this pandemic together. The arts sector, along with many others, has been significantly impacted by COVID-19 with more than 80% of the creative workforce currently unemployed. Thanks to your continued support, we are able to employ more than 200 staff and arts workers throughout these challenging times.
Due to the emergency order of the Government of Ontario, we will be temporarily closing Immersive van Gogh Walk Through effective November 23, 2020 and Drive-In operations effective December 26th, 2020. Walk Through and Drive-in exhibits will re-open on February 11, 2021.
Current Walk-in and drive-in ticket holders may transfer their tickets to a later date (Walk Through will run until April 5th, 2021 and Drive-in will run until February 28th ). To make arrangements please contact Ticketing@vangohexhibit.ca
We appreciate your continued patronage. Because of your patronage, we are able to continue to employ 130 Arts Workers.
Please stay safe.
COVID-19 AND THE USE OF PERSONAL PROTECTIVE GEAR AND MASKS AT THE EXHIBIT
Given the increase in cases of COVID-19 in Toronto we have taken the extraordinary measure of requiring all patrons to wear masks while in the exhibition. The reason we are compelled to take this measure is to protect the safety of all staff and patrons.
At this time there will be no exceptions and no accommodations for those who cannot wear masks for our Walk-In exhibition. Patrons who cannot wears masks can however be accommodated at our Drive-In version.
We previously did offer accommodations at the Walk-in version of our show, and we will do so again once Toronto case counts return to the level that they were in August of 2020. We have added two months to our Exhibition run by extending to January 3rd 2021 in the hopes that COVID-19 case counts are reduced.
Thanks for your patience and understanding during these challenging times.
