Hours of Operation

WALK THRU


Exhibit hours vary from weekday to weekend. All times are subject to change.
If you have Anytime Tickets, please be sure to revisit these hours of operation during the week you wish to attend so that you know the correct hours.

Please arrive within 20 minutes of your scheduled arrival time. Late arrivals for the last hour of the day will not be permitted entry. Fees may apply if you need to reschedule.

SEPTEMBER
Monday | 1pm – 9pm
Tuesday | 1pm – 9pm
Wednesday | 1pm – 9pm
Thursday | 1pm – 9pm
Friday | 10am – 11pm
Saturday | 9am – 11pm
Sunday | 9am – 9pm

OCTOBER (Through to Nov 1st)
Monday | 1pm – 9pm (10am open on 12th – Thanksgiving)
Tuesday | CLOSED
Wednesday | 1pm – 9pm (8pm close on 21st)
Thursday | 1pm – 9pm
Friday | 10am – 10pm
Saturday | 9am – 10pm
Sunday | 9am – 7pm (9pm close on 11th – Thanksgiving weekend)

“GOGH BY CAR” DRIVE IN PREVIEW

Please arrive at least 15 minutes before your scheduled entry time as late arrivals will not be permitted entry.

September 17th through to October 18th
Monday | CLOSED (10am – 6pm on Mon 12th Oct)
Tuesday | CLOSED
Wednesday | CLOSED
Thursday | 11am – 9pm
Friday | 11am – 9pm
Saturday | 10am – 9pm
Sunday | 10am – 8pm

COVID-19

COVID-19 Update


As Toronto is now in Phase 3 of reopening, the Immersive Van Gogh exhibit continues to diligently maintain the safety standards as set out by Toronto Public Health in order to provide patrons with a safe, enjoyable, and unique experience within our 10,000 square foot gallery.

We are taking a number of steps to ensure the safety of our patrons and staff:
– We are continuing to run the Gogh-By-Car Drive-In show alongside our Walk-Thru gallery to provide patrons with an option for a contactless experience.
– We are operating the exhibit at a reduced capacity with social distancing circles to help facilitate space between attending groups.
– We are enforcing a *mandatory mask policy for all staff and patrons.
– We are providing hand sanitizer at stations throughout the lobby.

As devoted arts patrons, we are deeply saddened by the impact of the virus on so many cultural institutions and events here in Toronto and around the world; and while we will remain vigilant, we also believe in the resilience of culture in this great city.

If you feel you need some extra time to adjust to the gradual reopening process, there are options to change the date of your visit. If you have Timed Tickets (Timed Walk Thru, Timed VIP, or Flexi Pass) please complete this form and we will complete the change of your tickets as soon as possible. If you have Anytime Tickets, please complete this form.

Change of date requests must be made at least 48 hours prior to date of attendance (24 hours prior for VIP and FLEXI-PASS ticket holders and those whose tickets are an automatically re-scheduled date from May & June).

Please note an $8-per-ticket fee will apply for change of date requests (excluding VIP, FLEXI-PASS, and those changing from automatically re-scheduled date – these will be done free of charge).

*Mask use exemptions apply for those with medical conditions.

SHOW INFO – WALK THRU

About the Immersive Van Gogh Exhibit

The world premiere of the new Immersive Van Gogh Exhibit from the creators of the blockbuster exhibit seen by over 2 million visitors in Paris. Be immersed in 600,000 cubic feet of stunning projection animating the master’s oeuvre and illuminating the mind of the genius. Wander through giant projections that highlight brushstroke, detail, and colour as you have never experienced them.

Visitors will be immersed in Van Gogh’s works from his sunny landscapes and night scenes, to his portraits and still life. The installation includes his work the Mangeurs de pommes de terre (The Potato Eaters, 1885) to the Nuit étoilée (Starry Night, 1889), Les Tournesols (Sunflowers, 1888), and La Chambre à coucher (The Bedroom, 1889).

The exhibition is custom-designed specifically for the historic space that housed the Toronto Star’s printing presses at 1 Yonge Street, transforming the industrial into the magical. Experience the organic landscapes of Van Gogh’s imagination, and ride the rollercoaster of Van Gogh’s descent into madness.

It is astonishing in scale, breathtakingly imaginative, and a completely new look at the master’s work.

Sensory advisory: 
This exhibition contains bright lights that may cause discomfort for people with photosensitive epilepsy. Viewer discretion is advised. Part of the immersive experience is the music which can at times be loud. This may cause discomfort for people with sensitive hearing. Ear plugs are available upon request. If you need to leave the gallery, you are welcome to re-enter through the lobby after taking a break.

Location & Parking

Immersive Van Gogh is located at 1 Yonge Street, Toronto, ON, M5E 1W7 CANADA

By car: 
The exhibit does not have dedicated onsite parking but there are a number of public parking lots nearby. The closest lots are across the street on Queens Quay and just North of 1 Yonge on Yonge St (pricing may vary). There is a shoulder outside the front entrance for drop-offs close to ramp access.

By public transit:
The closest subway station to 1 Yonge Street is Union Station (10 min walk) 
The closest streetcar stops to 1 Yonge Street are:
Queens Quay East at Yonge St
Yonge St At Queens Quay East North Side
Queens Quay West at Bay St East Side
Queens Quay East at Freeland St


Ticket Prices, Ticket Types, & How to Purchase

(prices include all taxes and service charges)

FLEXI-PASS TICKETS
Basic – $49.99
Comfort – $54.99
Premium – $59.99
V.I.P. Tickets – $99.99

WEEKDAY TICKETS (MON – FRI)
Basic (Timed) – $39.99 
Comfort (Timed) – $45.99
Premium (Timed) – $49.99

WEEKEND TICKETS (SAT & SUN)
Basic (Timed) – $44.99 
Comfort (Timed) – $49.99
Premium (Timed) – $54.99

Basic Ticket (available as Timed or FLEXI PASS): Allows you entrance into the exhibition.

Comfort Ticket (available as Timed or FLEXI PASS): Along with your entrance into the exhibition, you will also receive a Van Gogh cushion rental to sit on during your visit inside the gallery.

Premium Ticket (available as Timed or FLEXI PASS): Along with your entrance into the exhibition and Van Gogh cushion rental to use inside the gallery, you will also receive a limited-edition Van Gogh poster. 

V.I.P: Guarantees you access to the exhibition and the opportunity to skip the line, as well as limited edition poster, VIP souvenir laminate, AND Van Gogh Cushion (to keep) and a complimentary beverage as well as FLEXI PASS.

FLEXI-PASS tickets allow for a larger window to attend (2 hours before or after your scheduled time) and allow you two opportunities to reschedule your tickets without incurring the $8-per-ticket rescheduling fee.
We do offer Student/Senior/Child 6+ discounts for weekend and weekday tickets (excludes FLEXI-PASS) as well as group discounts for Walk Thru tickets only – please see following FAQs for this information.

Anytime Tickets are no longer on sale.

There are no refunds or exchanges of tickets for this exhibition. Upgrades can be done in advance or at the onsite box office. Please contact us at ticketing@vangoghexhibit.ca if you would like to upgrade your ticket.

Tickets are available online at www.vangoghexhibit.ca and directly at the box office on the day of the exhibit. Limited inventory is available at the door for each time slot and is sold on a first come first serve basis.

Students, Seniors, Children, and Group discounts

We offer a 10% discount to Students/Seniors/Children 6 – 16yrs (Children 5 and under are free) on all Walk Thru tickets (except FLEXI PASS).

10% discount for STUDENTS, SENIORS, and CHILDREN
Use the access key SAVE10 to open discounted ticket options.
(enter this by selecting “have an access key?” under the ticket price options)
Do NOT enter it as a discount code – this will not work.

A child is classed as 16 or under, Senior is classed as 65 or older.
A valid form of ID is required.
Children aged 5 years and under no ticket is required.

Anyone under 16 must be accompanied at all times throughout the exhibit by an adult 21+.

15% discount for GROUPS
Use the access key GROUPS to open discounted ticket options for 12 or more people.
(enter this by selecting “have an access key?” under the ticket price options)
Do NOT enter it as a discount code – this will not work.

For school groups, special groups, private rentals, and larger groups please contact groups@VanGoghExhibit.ca

Walk Thru Accessibility and Sensory Info

ACCESS2:
Those with ACCESS2 cards can bring a support person or caretaker into the gallery without requiring them to have a ticket. Simply show the card at entry.

Parking:
There is no on-site parking but paid lots are quite close. For those who struggle with mobility, there is a shoulder for drop-offs out front with ramp access to the sidewalk and ramp access to the building is nearby.

Exhibit:
The entrance, lobby and gallery are entirely wheelchair accessible. The only exception is a raised platform in the gallery that offers an overhead perspective and is only accessible by a flight of 17 stairs. This isn’t critical to the overall immersive experience and will not prevent you from making your way through the gallery.

Washrooms:
There are no barriers to the gallery washrooms however the men’s washroom in the gallery does not have an accessible stall (the women’s washroom does). There are accessible stalls in both men’s and women’s exit-hallway washrooms. These can be used without having to exit the exhibit.

Sensory advisory: 
This exhibition contains bright lights that may cause discomfort for people with photosensitive epilepsy. Viewer discretion is advised. Part of the immersive experience is the music which can at times be loud. This may cause discomfort for people with sensitive hearing. Ear plugs are available upon request. If you need to leave the gallery, you are welcome to re-enter through the lobby after taking a break.

Mobility aids and Service Animals:
Wheelchairs, walkers, and scooters are all permitted. We have one first-come, first-serve wheelchair on site for those who need it, and a number of folding chairs that can be brought into the exhibit for folks who have a hard time standing for extended periods of time. Service animals are permitted in the gallery if accompanied by the appropriate credentials.

Please email ticketing@vangoghexhibit.ca if you require additional accommodations.

Prohibited and Permissible Personal Items

We encourage you to leave valuables, large bags, and other personal belongings at home. For the safety of our visitors and the collection, all bags entering or leaving the exhibit, including purses, are subject to inspection. Strollers are permitted in the exhibition area. Children’s wagons or buggies that are pulled behind the visitor are not permitted in gallery spaces.

Backpacks and duffle bags are not permitted in the exhibit. Patrons entering with such items will be required to check their bags at coat check for $2.

Prohibited:
Backpacks and duffle bags
Paints and aerosols
Indelible markers
Weapons of any type
Outside food and beverages (including alcohol)
Food of any type is not permitted in the gallery
Any item deemed by exhibit security or venue management to be inappropriate
Bikes, helmets, skateboards, Heelys, rollerblades, and non-mobility aid scooters are not permitted
Camping chairs

Permissible:
Cameras (still and video)
Tripods
Strollers
Walkers, mobility scooters, and other mobility aids
Certified service animals

The exhibition reserves the right to amend the above restrictions without notice. If you are unsure about an item you are bringing with you, please contact us at info@vangoghexhibit.ca for more information.

SHOW INFO – Gogh By Car Drive In

About Gogh By Car

The Gogh-By-Car experience is a drive in preview of the Walk Thru gallery (description here). Patrons drive in from the rear side of the building to a secondary gallery designed to accommodate vehicles and are immersed in the same beautifully animated paintings as the Walk Thru gallery. The music that accompanies the show will play over speakers in the gallery but you will have additional control as it is broadcast over the radio station 88.3 AM.

The Drive In experience differs from the Walk Thru in that it is contactless and you watch the show from inside your car (like a drive in movie). The show is still projected all around you but in that it is a “preview” you only watch it once. As Drive In ticket holders you can request free basic weekday Walk Through Add Ons at the time of purchase. Please see more information about your add ons below.

Please be sure to show up 10-15min prior to your entry time as late arrivals will not be permitted entry and there is no guarantee that there will be room for you at a later time.

Masks are still required and patrons must remain in their vehicles. Convertible tops must be up and vehicles (such as Jeeps) must have doors.

Maximum vehicle dimensions

Max Length – 490 cm / 193 inches
Max Width – 193 cm / 76 inches
Max Height – 220 cm / 87 inches
Min Ground Clearance: 17.5cm / 7 inches

Location

Immersive Van Gogh is located at 1 Yonge Street, Toronto, ON, M5E 1W7 CANADA

The entrance to the Gogh-By-Car drive-in gallery is accessible from Freeland St on the East side of the building. You can access Freeland St from the North via Lakeshore Blvd E or from the South via Queens Quay E.

Ticket Pricing

VEHICLE ticket (required for entry): $99.99
Permits entry for 1 driver + 1 passenger

ADDITIONAL PASSENGER ticket: $34.99
Required for all passengers beyond the first two. You will not be permitted if you do not have a vehicle ticket.

Regardless of the capacity of your vehicle, you are permitted up to 6 passengers total.

Children 5 years and under do not require a ticket but they still count towards your maximum occupancy of 6 passengers.

There are no discounts available for Gogh-By-Car tickets.

If you require a change of date, you can email us at ticketing@vangoghexhibit.ca so long as you provide 48 hours notice. Gogh-By-Car change of date requests are subject to a $12 fee per vehicle and we offer no guarantee your desired new date and time will remain available prior to booking it.

Free Walk Thru Add-Ons

When you purchase Drive In tickets, you are entitled to claim free basic weekday walkthrough add-on. You can claim 1 add on for each paid passenger.

Eg. You can claim 2 Walk Thru add-ons for a Vehicle ticket (because they are good for 2 people) and 1 add on for each Additional Passenger ticket. Children 5 and under do not need a ticket and thus are not eligible for an Add On.

Be advised that your Add-Ons will be reflected on your order but you cannot enter the Walk Thru with this alone. It takes about 2-3 days for us to generate a redemption code which we will email to you along with redemption instructions. Depending on how far in advance you book your Drive In tickets, you can potentially use your Walk Thru Add-On redemption code to book your Walk Thru tickets for the same day as your Drive In. We recommend attending the Drive In first as it is a preview experience of the Walk Thru.

Walk Thru add-ons are good for a free basic weekday ticket. You can use your add-on to order weekend tickets, or comfort, premium, VIP tickets, but you will be required to pay the difference.

To recap:
– Claim Walk Thru Add-Ons at time of purchase
– Allow 2-3 days to receive your Walk Thru redemption code
– Book your Walk Thru tickets using your redemption code

Gogh-By-Car Accessibility

Exiting while the show is in progress:
Due to the structural design of the Gogh-By-Car gallery, you will not be able to drive out during an in-progress show. While we do not permit patrons to exit their vehicle to walk around or take pictures, we understand emergencies happen and there will be an attendant on the floor to escort you out of your vehicle and out of the gallery.

Washrooms:
There are no washrooms on the Gogh-By-Car side of the building. We recommend either arriving early to use the washrooms on the Walk Thru side or waiting until after the show is over.

ACCESS2:
Those with ACCESS2 cards can bring a support person or caretaker into the gallery without requiring them to have a ticket. Simply show the card at entry. ACCESS2 cards do not affect the price of a vehicle ticket.

Sensory advisory:
This exhibition contains bright lights that may cause discomfort for people with photosensitive epilepsy. Viewer discretion is advised. Part of the immersive experience is the music which can at times be loud. This may cause discomfort for people with sensitive hearing. If one of your passengers is struggling with overstimulation or other sensory issue and needs to leave, exit your vehicle and an attendant will escort you out of the gallery.

I BOUGHT MY TICKETS BUT….

I need to reschedule


If you have Timed Walk Thru tickets, please complete the attached form and we will complete the change of your tickets as soon as possible. 
CLICK HERE to open form in new tab.

Change of date requests must be made at least 48 hours prior to date of attendance (24 hours prior for VIP and FLEXI-PASS ticket holders and those whose tickets were an automatically rescheduled date from May or June).

Please note an $8 per ticket fee will apply for Change of date requests excluding VIP, FLEXI-PASS and those changing from automatically rescheduled date – these will be done free of charge)

For Gogh-By-Car Drive In change of date or time requests please email ticketing@vangoghexhibit.ca with the subject line “COD DRIVE IN”. Please note we have limited availability to reschedule Drive In requests and a change of date of fee of $12 may apply. All requests must be made a minimum of 48 hours before your currently scheduled time.

If you have Anytime Tickets:
All May and June Anytime tickets are now valid from July 1st through to August 31st. You do not need to change anything as these tickets will be accepted.

If you wish to change your ANYTIME tickets to September Anytime tickets you can do so by requesting to change your month CLICK HERE. There is no rush to request a change of month, however the deadline to request a change of month is July 31, 2020.

I want to Upgrade/Downgrade

Upgrades are available to purchase at the venue on the day or in advance. Please contact us at ticketing@vangoghexhibit.ca to upgrade your tickets prior to arrival.
Unfortunately we cannot downgrade tickets and we don’t know why you would want to!

I want to change the name on my tickets

The name on your tickets is for buyer info only and thus there is no change of name required on tickets. Anyone who has access to the tickets can use them.